TEAM

• Dr. James Aw
• Dr. Michael Hawkes
• Stacy Francis
• Jacqui Herbert
• Michael Aw

ITINERARY

November 2013

FINDINGS

Focus on Acute Treatment - Patients, in general, only seek treatment when they have a symptomatic issue that they need resolved; there is much less focus on preventative care. Clinicians do not routinely conduct 'check-ups' with patients to screen for disease and determine overall health. 

Need for protocol - There is a lack of standardized approach to approaching patients with similar symptoms. This results in some patients receiving improper drug therapy. 

Community Education - There is a concern about whether patients know when it is appropriate to seek healthcare at the clinic or at the hospital. Community members do not seem to equipped to triage their current condition to determine the best avenue to seek treatment. They also do not seek medical attention for the purpose of prevention. 

Lack of Clinical Examinations - While the clinic staff is educated and well trained, they diagnose and determine treatment based almost solely on patient history and, in general, do not conduct a complete or even cursory physical examinations on patients. 

Lack of Specialized Healthcare - There is a need for healthcare professionals such as nutritionists, optometrists, ophthalmologists and dentists to provide support for issues beyond the generalist training of clinicians there.